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Why Lean, Why Now On-Demand Webinar

ERP Manufacturing System Demos
SyteLine ERP Manufacturing Software See More Demos

ERP System White Papers
6 Steps for Linking Corporate Strategy to the Budget
Extending the Enterprise: Mobile Infor ERP SyteLine
Major Enhancements to the Framework for SyteLine v8

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ERP System Going Green

Going GREEN is all about eliminating the waste of paper and the need for filing cabinets, all while improving productivity and increasing customer service. Whether it is Accounts Payable, HR, Customer or Vendor design sign-offs, manufacturing specs on products, MSDS sheets or any other document, they can all be stored in one secure database with easy-to-use query and look-up capabilities.

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Dealing with Chaos: 4 Steps to Manufacturing Success

Is your manufacturing organization prepared for the impact of unexpected changes or shifts in demand, supply, costs, availability of materials, market conditions, or interest rates? Download Now now to learn 4 steps that help manufacturers deal with chaos and react to change.


Infor ERP SyteLine: Customer Order enlarge

Infor ERP SyteLine: Customer Order

ERP Manufacturing Software Customer Service & Order Management

ERP Manufacturing Software: Customer Relationship Management (CRM)

SyteLine ERP Manufacturing software Customer Relationship Management (CRM) enables you to optimize your interactions with customers. Whether your aim is to take better advantage of inbound marketing opportunities, conduct smarter outbound marketing campaigns, or increase the effectiveness of your sales and service operations, it improves the entire process of managing customer relationships at the lowest total cost of ownership. The CRM functionality of the SyteLine Manufacturing ERP system includes:

  • marketing and lead management
  • sales order information
  • service information
  • part information
  • prospect and customer contact management

SyteLine ERP Manufacturing Software: Customer Order

SyteLine ERP Manufacturing Software: Customer Order

Read our white paper for Five Ways to Positively Impact Customer Retention and Business Operations

ERP Manufacturing Software: Order Management

Order management functionality lets you quickly create quotes with accurate product configuration and pricing, instantly access and commit product availability, and turn quotes into orders at the press of a button. On-the-spot order promising helps customer service agents and sales reps:

  • create quotes quickly
  • configure and price products accurately
  • commit resources
  • give immediate answers without callbacks

Infor ERP Manufacturing software (SyteLine) with efficient order entry includes the option to automate steps such as credit, pricing, and inventory availability checks. Quickly provide quotes with details of customer-specific product configuration and pricing. Before a quote is given or an order is committed, the custom or configured product is checked against supply, production and engineering resource availability—ensuring the product can be made on time and to the customer's specific needs, the first time. Closed-loop interactions with customers facilitate the completion of follow-up tasks as promised. Instant order validation guards against invalid configurations or pricing errors that could create delays. On-the-spot order promising commits and aligns production schedules to meet customer deadlines rather than forcing customers to accept options that do not meet their needs and risk losing their business.

Contact us today to learn how Infor Manufacturing ERP software (SyteLine) can help you with your CRM and Order Management initiatives. Or download one of our SyteLine ERP Manufacturing software auto demos for a closer look.

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